Job Description: Customer Delight Associate (Remote)
Company: Bear Hugs
Job Type: Work from Home
Experience Required: 1-2 Years
Application Deadline: 19th December 2024
Salary: 3,00,000 -4,00,000 per annum
Number of Opening: 1
About The Role
Bear Hugs is the lookout for a passionate Customer Delight Associate to Deliver Exceptional support and ensure a smooth experience for pet parents. This role is perfect for individuals who are Detail-Oriented, customer –focused and adept at resolving issues efficiently. By working closely with internal teams, you will contribute to refining processes enhancing customer satisfaction, and driving innovation in customer support operations.
Skills required customer Delight Associate
Proficiency in written & spoken English
Intermediate to advance knowledge M S Excel & M S Office
Strong analytics skill with data driven approach
Empathy and attention to detail to understand resolve customer issue effectively
Perks and benefits
Comprehensive Health insurance coverage
Key Responsibilities as customer delight associated
Customer support
Process Improvement
SOP development
Queries reduction