| Role | Sales Agent |
| Position Type | Remote |Work From Home |
| Location | India |
| Category | Customer Service |Sales |Other |
Overview
Neo Group is revolutionizing the Gaming Industry by setting new standards and achieving profitability with bold and innovative moves .We believe our success is by talented individuals who bring their unique their skills and passion to the table .We are currently hiring on behalf of our partner to strengthen our sales Team if you are ready to make a significant impact and advance your career this opportunity is for you .
Job Roles :
- Sales Agent :
-Generating Leads or sales via calls ,emails, online platforms.
– Converting inquiries into sales by presenting products or services .
-Handling client objections and following up with prospects.
– Managing a sales pipeline and achieving targets .
- Customer service :
- Assisting customer with inquiries ,complaints ,or issues regarding products / services .
- Providing information on products ,service or policies.
Ensuring customer satisfaction by problems promptly
Key responsibilities :
- Communication :Fluency in Hindi to communicate effectively with customer across India.
- Sales /customer support : Address customer concern and process sales transactions.
- Handling Queries : Addressing customer issue Via Phone, Email, or Chat ensuring satisfaction.
- Reporting and Documentation : Maintaining Records of customer interactions and sales .
- Work from Home : The job allows working remotely with flexibility in working hours.
Other Responsibility :
- Team Collaboration
- Customer Retention
- Deal closing
- Customer Interaction
- Documentation
- Industry Insights
Skills and Requirements:
- Strong Communication skills or customer service (if applicable )
- Experience in sales or customer services (of applicable)
- Strong problem –solving skills.
- Basic computer knowledge and familiarity with CRM Tools or software.
- Ability to work independently and manage time effectively.
- Strong Communication and interpersonal skills.
- Problem –solving skills to address and overcame customer objections effectively.
- Proficiency In Hindi Both written and spoken
Location : Pan India – Candidates from any state in India can Apply.
Perks & benefits :
- Work From home Flexibility.
- Competitive salary and commission (If sales –based )
- Training and support for candidates to succeed in the role .
- Career Advancement : strong prospects for career progression within Neo Group.
- Skills Development: Access to training workshops and developments programs to enhance your Knowledge and career growth.
If Your preparing for an interview for a Hindi sales agent /Customer service position with Neo Groups Chq this Q & A
- Tell us about yourself ?
Sample Ans : I am motivated and customer focused professional with communicate with customer across India . I Have experience in resolving customer issues ,providing products effective information ,and ensuring a positive customer experience .i am eager to contribute my skills in a dynamic team especially in work from home setting where I can be their
- How to handle difficult or irate customer ?
Sample Ans : when dealing with difficult or irate customer I stay calm and patients .First I Listen to their concerns without interruption which helps them feel heard and understood . I Acknowledge their frustration and empathize with their situation. Then I work to find a solution quickly and effectively always keeping the customer informed throughout the process. If I Cannot resolve the issue immediately ,I assured the customer that I will escalate the matter to the appropriate department or follow up as needed .
- Why do you prioritize task when managing customer inquires ?
Sample Ans : I prioritize tasks by assign the urgency of inquiry .If a customer needs immediate assistance , I address that issue first .I also keep track of follow –ups and deadlines .If I have multiple inquires ,I organized them in a way that ensures no customer is left waiting too long. Being proactive in managing tasks and maintaining clear communication is key to effective time management.
- Why do you prefer working from home ?
Sample Ans : I prefer working from home because it allows me to manage my time better ,avoiding long commutes ,and create a comfortable work environment .I believe that with the right tools and discipline ,remote work can be just as productive ,if not more so ,than working in an office .I am self –motivated and organized which helps me stay and deliver results while marinating a healthy work life balance .
- Why do you want to join Neo Group as a Agent ?
Sample Ans : I am drawn to Neo Group because of its reputation for innovation in the I Gaming Industry .The opportunity to contribute to a team that values diversity and creativity aligns perfectly with skills and career goals .