Revolut   Customer support Specialist Work From Home for Fresher –Apply Now

Company	Revolut
Job Description	Customer Support Specialist
Role	Customer Support Specialist
Location	Work From Home/ Remote Job
Office	Bangalore ,Mumbai

Here are some key Aspects of Revolut :

• Digital Banking
• Security Features
• Global reach
• Business services
• Revolut’s Subscription Tiers
• Debit Cards and Payments Solutions
• Cryptocurrency and Stock trading
• International payments

Revolutis currently seeking Customer support Specialist for remote positions, offering an opportunity to join their dynamic team from the role comfort of your home. Below are the key details regarding the role , eligibility criteria and application process.

Responsibilities :

• Deliver outstanding Customer service Via in app Live chat ,phone and email
• Ensure users feel secure and valued while using Revolut’s Services.
• Represent Revolut Professionally in all customer Interactions.
• Collaborate with international teams to resolve customer issues .

Eligibility Criteria :

• Education : bachelor’s degree in any discipline .
• Experience : fresher’s are welcome to apply prior customer support Experience is advantageous
• Fluency in English (minimum C1)
• Excellent communication and writing skills
• Strong IT and numeracy skills.
• Attention to details and analytical problem –solving abilities .
• A driven self motivated and flexible attitude.
• Prior customer support experience .
• Fluency in multiple languages .

Salary : Approximately 35,000 per month .

Application Process :

• Interested candidates can apply online through Revolut’s official career page or Via authorized job portals.
• Ensure your resume is updated and tailored to high revevant skills and experiences.
• Applications are typically reviewed on a rolling basis early submission is recommended.

Additional information :

• Revolut operates 24/7 candidates should be comfortable working nights and weekends if required.
• No Applications fees is required .
• Beware of recruitment scams revolut does not charge for job applications or interview .

For more detailed information and to apply please visit Revoluts official career page or trusted portals .

Interview Questions and Sample Answers for Customer Support Specialist

1. Tell me about yourself ?

Sample Ans : I recently graduated with a degree in (your degree ) during my studies , I developed strong communication and problem solving skills through group projects and part time roles such as (Mention relevant experience) Although I am fresher I am eager to apply my skills to help Revolut maintain its reputation for excellent customer service .I admire Revoluts commitments to innovation in the financial space and I am Excited to contributed to its mission.

• How to Handle a customer companies about technical issue ?

Sample Ans : I would first empathize with the customers frustration then collect details about the issue .I D escalate the matter to the technical team if needed ,keeping the customer informed throughout the process.

• Why do you want to work at Revolut ?

Sample Ans : I am inspired by Revolut’s to make financial services accessible and seamless for everyone .I admire the company focus on technology and customer centric solution like the ability to manage finances easily through the app. As a customer support specialist Id Be thrilled to play a role in maintaining the high standers Revolut is known for while helping customer navigate their financial needs.

• What do you know about Revoluts products and services ?

           Sample Ans : Revolut offers a wide range of financial services including multi-currency accounts international money transfer cryptocurrency trading .The app is know for featuring like budgeting tools ,instant spending notifications and premium accounts with added befits .Revolut’s focus on providing seamless ,innovation financial solutions for a global audience is what makes it stand in the fin tech space.

• How would you handle a situation where you don’t know the answer to a customer’s query ?

Sample Ans : I would assure the customer that I ll find the correct answer and consult the appropriate resources or team .Transparency and follow up are key in such situations .